Terms of Service

Effective Date: June 3, 2026

1. Introduction

Welcome to SalPro AI.

SalPro AI is a professional AI platform designed to help users with research, document drafting, document review, summaries, templates and professional productivity.

By accessing or using SalPro AI, you agree to these Terms of Service. If you do not agree with these Terms, please do not use the platform.

2. Who Can Use SalPro AI

You must be at least 18 years old, or the legal age required in your country, to create an account and use SalPro AI.

You are responsible for ensuring that your use of the platform complies with any professional, legal, regulatory or organisational obligations that apply to you.

3. Account Registration

To use SalPro AI, you may need to create an account.

You agree to provide accurate information when signing up and to keep your login details secure.

You are responsible for all activity that happens under your account. If you believe your account has been accessed without permission, you should contact us immediately.

4. Use of the Platform

SalPro AI may allow users to:

  • Ask professional questions
  • Generate draft documents
  • Review or summarise documents
  • Upload documents for AI-assisted analysis
  • Access templates and professional resources
  • Save generated work
  • Use subscription-based features

You agree to use the platform responsibly and only for lawful purposes.

5. AI-Generated Content

SalPro AI provides AI-assisted outputs to support research, drafting, summaries and professional work.

AI-generated content may not always be accurate, complete, current or suitable for your specific circumstances. You must review, verify and edit all AI-generated content before relying on it or using it professionally.

SalPro AI does not replace qualified legal, financial, medical, accounting, technical, regulatory or professional advice.

6. Professional Responsibility

If you are a lawyer, accountant, health worker, consultant, engineer, journalist, teacher, public-sector worker or any other professional, you remain responsible for your own professional judgement.

You should not rely solely on AI-generated content when making professional decisions, advising clients, preparing official documents or submitting work to any authority, court, organisation or third party.

7. Uploaded Documents

You may upload documents to SalPro AI for review, summarisation or AI-assisted processing.

You confirm that you have the right or permission to upload any document you submit to the platform.

You must not upload documents that you are not authorised to use, share or process.

Private documents uploaded to your account are intended to remain private to your account unless you choose to share them or they belong to an authorised organisation workspace.

8. User Content

You keep ownership of the documents, prompts, questions and content you upload or create on SalPro AI.

By using the platform, you give SalPro AI permission to process your content only for the purpose of providing the service you requested, such as generating answers, summaries, drafts or document reviews.

We do not sell your uploaded documents, prompts or generated content.

9. Acceptable Use

You agree not to use SalPro AI to:

  • Break the law
  • Upload illegal, harmful or unauthorised content
  • Violate another person's rights
  • Upload confidential information you do not have permission to use
  • Generate fraudulent, misleading or harmful documents
  • Attempt to hack, overload or damage the platform
  • Bypass usage limits or subscription controls
  • Share your account with unauthorised users
  • Use the platform to create spam, scams or abusive content

We may suspend or terminate accounts that misuse the platform.

10. Subscriptions and Payments

SalPro AI may offer free trial, paid subscription and enterprise plans.

Paid plans may include limits such as AI credits, document uploads, storage limits, global search limits and access to premium features.

Payments may be handled through third-party payment providers such as Stripe, Orange Money, Afrimoney or other approved payment methods.

Your subscription will only be activated or renewed when payment has been confirmed.

11. Free Trial

SalPro AI may offer a free trial to selected users.

Free trial access may be limited by time, AI credits, uploads, features or usage.

We may change, pause or withdraw free trial access at any time.

12. Renewals, Expiry and Cancellation

Subscription plans may be monthly, annual or custom depending on the payment option selected.

If your subscription expires or payment is not completed, your access to paid features may be limited or suspended.

You may request cancellation of your subscription by contacting us or using any available cancellation option in the platform.

Some payment methods may not support automatic renewal. In those cases, users may need to manually renew their subscription.

13. Refunds

Payments are generally non-refundable once access to paid features has been provided, unless required by law or agreed by SalPro AI.

If you believe you have been charged in error, contact us at support@salproai.com.

14. AI Credits and Usage Limits

SalPro AI may use AI credits or usage limits to manage access to AI-powered features.

Different actions may use different numbers of credits. For example, a simple question may use fewer credits than a long document review, global search or advanced drafting task.

We may update usage limits, credit rules or feature access from time to time to protect platform performance, manage costs and improve the service.

15. Platform Availability

We aim to keep SalPro AI available and reliable, but we do not guarantee that the platform will always be available, uninterrupted or error-free.

The platform may be unavailable due to maintenance, updates, technical issues, internet failures, third-party service issues or other circumstances beyond our control.

16. Third-Party Services

SalPro AI may rely on third-party services for hosting, authentication, AI processing, payments, storage, analytics, email and other platform functions.

We are not responsible for failures, delays or issues caused by third-party services, but we will take reasonable steps to resolve platform issues where possible.

17. Intellectual Property

The SalPro AI name, branding, design, software, platform structure, templates and other platform materials belong to SalPro AI or its licensors.

You may not copy, reproduce, resell, reverse engineer or misuse any part of the platform without permission.

You may use AI-generated outputs for your own professional purposes, subject to these Terms and your responsibility to review and verify them.

18. No Guarantee of Results

SalPro AI is designed to support productivity, research and drafting. We do not guarantee that use of the platform will produce a specific result, win a case, secure funding, improve business performance, pass an assessment, meet regulatory requirements or satisfy any third-party standard.

Users are responsible for checking and adapting all outputs for their own needs.

19. Limitation of Liability

To the fullest extent permitted by law, SalPro AI will not be responsible for losses arising from:

  • Reliance on AI-generated content without proper review
  • Incorrect, incomplete or outdated AI outputs
  • User misuse of the platform
  • Unauthorised use of your account
  • Uploaded documents you were not authorised to use
  • Service interruptions or technical issues
  • Third-party payment, hosting or AI provider failures

Nothing in these Terms excludes liability where the law does not allow it to be excluded.

20. Account Suspension or Termination

We may suspend or terminate your account if:

  • You breach these Terms
  • You misuse the platform
  • You fail to pay for a subscription
  • Your activity creates security, legal or operational risk
  • We are required to do so by law

You may also stop using the platform at any time.

21. Changes to the Platform

We may update, improve, remove or change features from time to time.

Some features may be added, limited, replaced or discontinued as the platform develops.

22. Changes to These Terms

We may update these Terms of Service from time to time.

If we make important changes, we may notify users through the platform or by email.

Continued use of SalPro AI after changes are made means you accept the updated Terms.

23. Privacy

Your use of SalPro AI is also governed by our Privacy Policy, which explains what information we collect and how we use it.

You should read the Privacy Policy together with these Terms.

24. Governing Law

These Terms are governed by the laws applicable to the business operating SalPro AI.

If your business is registered in the United Kingdom, you may update this section to say that the Terms are governed by the laws of England and Wales.

If your business is registered in Sierra Leone, you may update this section to say that the Terms are governed by the laws of Sierra Leone.

25. Contact Us

If you have any questions about these Terms of Service, please contact us:

SalPro AI

Email: support@salproai.com

Website: www.salproai.com

26. Summary

SalPro AI is an AI-assisted professional productivity platform. Users are responsible for reviewing all AI outputs before using them. The platform supports professional work but does not replace qualified professional advice, judgement or responsibility.