Privacy Policy

Effective Date: June 3, 2026

1. Introduction

SalPro AI is a professional AI platform designed to help users with research, document drafting, document review, summaries and professional templates.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using SalPro AI, you agree to this Privacy Policy.

2. Information We Collect

We only collect the basic information needed to create and manage your account.

This may include:

  • Your name
  • Your email address
  • Your profession or professional category
  • Your account plan or subscription status
  • Your login/authentication details

We do not ask for unnecessary personal information.

3. Documents, Questions and AI Use

When you use SalPro AI, you may choose to type questions, generate documents, or upload documents for the AI to review or summarise.

This information is used only to provide the service you requested.

We do not sell your documents, questions, prompts or AI-generated content.

We do not use your private documents to train AI models unless you clearly give us permission.

4. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Allow you to log in securely
  • Provide access to SalPro AI features
  • Manage your plan or subscription
  • Respond to support requests
  • Improve the platform
  • Protect the platform from misuse

5. Payments

If you pay for a subscription, payments may be processed by third-party payment providers such as Stripe, Orange Money, Afrimoney or other approved payment options.

We do not store full card details on our own servers.

We may store basic payment information such as payment status, plan type, transaction reference and subscription period so we can activate or renew your account.

6. Data Security

We take reasonable steps to protect your account and information.

These may include:

  • Secure login
  • Access controls
  • Secure cloud storage
  • Protected database rules
  • Limiting access to authorised users only

However, no online platform can guarantee 100% security. Users should keep their login details private and use strong passwords.

7. User Documents and Privacy

Any document you upload is treated as private to your account unless you choose to share it or it belongs to an organisation workspace.

We do not intentionally view, publish, sell or share your private uploaded documents.

If support is required, we will only access account information where necessary to help resolve the issue.

8. AI Disclaimer

SalPro AI provides AI-assisted support for research, drafting, summaries and document review.

AI-generated content may not always be complete or accurate. Users should review and verify all AI outputs before using them professionally.

SalPro AI does not replace qualified legal, financial, medical, technical or professional advice.

9. Sharing of Information

We do not sell user data.

We may only share limited information where necessary with trusted service providers that help us operate the platform, such as:

  • Cloud hosting providers
  • Authentication providers
  • AI service providers
  • Payment providers
  • Email/support providers

We may also share information if required by law.

10. Account Deletion

You may request deletion of your account by contacting us.

When your account is deleted, we will delete or anonymise your personal information where possible, unless we need to keep certain records for legal, payment, security or business reasons.

11. Cookies and Basic Analytics

SalPro AI may use basic cookies or similar technologies to keep users logged in, improve the user experience and understand how the platform is used.

We do not use cookies to sell your personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

If we make important changes, we may notify users through the platform or by email.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

SalPro AI

Email: support@salproai.com

Website: www.salproai.com

14. Summary

SalPro AI only collects the basic details needed to create and manage your account. We do not sell your data, and we do not use your private documents to train AI models without your permission.